Refund policy

Tremor Return & Exchange Policy

At Tremor, we stand behind the quality of everything we make. Here’s how we handle returns and exchanges—kept simple and straight.

Refunds

We don’t offer refunds. Once a purchase is made, it’s final.

Exchanges

Need a different size? No stress—exchanges are available as long as:

• The item is brand new
• All tags are still on
• It hasn’t been worn, washed, or damaged

Just reach out and we’ll sort the sizing swap.

Quality Issues

If something’s not right with the quality, hit us up straight away. We’ll check it out and organise an exchange if there’s a genuine issue. We want you to be stoked with what you get.

How to Contact Us

Shoot us a message at tom@bewareoftremor.com.au with your order number and any photos if needed. We’ll get back to you and make the exchange process easy provided you are within 30 days of the purchase date.